Here at Southeastern we have one goal: to provide exceptional legal research service on time and in the most cost effective manner possible.
Exceptional Legal Research
Projects that are below cost and on time mean little if they are incomplete, shoddily researched, and riddled with inaccuracies. We pledge to produce quality work from researchers who have graduated from accredited law schools and who have a genuine passion for legal research.
Cost Control
We know that controlling cost is important to not only you, but to your client as well. We pledge to turn in to you a project that is on-budget, and we do this by adhering to a strict process that is designed to keep you informed as to the cost to complete your Project:
Unless you request an alteration to the parameters of the Project after signing off on the Final Quote, the cost of researching and writing the memorandum will never be higher than what you were quoted on your Final Quote.
Time Management
We understand that quality of product and cost are not the only concerns you have when deciding whether outsourcing your legal research needs for a particular project is appropriate. We realize that maintaining a certain element of control over your project is an equally important concern for attorneys, and can only be realized through strong communication between the attorney and the researcher who has been assigned to his or her case.
Accordingly, our researchers will communicate with their attorney-clients as certain milestones are reached in research process. For shorter projects, generally defined as projects requireing ten or fewer hours to complete, this will generally entail a notifications via email that (1) the researcher has received the assignment; (2) the researcher is beginning to research the assignment; (3) the researcher has completed researching and has begun writing the memoranda; and (4) the memoranda is complete and ready to be handed over to the client.
Longer research projects, generally defined as those projects requiring significantly more than ten hours to complete, will still be subject to the same notification processes as shorter projects, but will also receive updates from the researcher to the client at every five hour interval over the ten hours.